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- Zaptec - ZapCharger Pro
- Zaptec Pro + Backplate - Package

- Produktinformasjon
- Technical description
- Questions and answers
- Charging calculator
- Application / APP
- Warranty
Product information

- Dynamic load and phase balancing that provides optimal utilization of available capacity when charging
- Complete package - Backplate and Zaptec Pro
- Works on all power networks - 230V 1/3-phase (IT) and 400V 3-phase (TN)
- Future-proof - Intelligent charging solution that combines cutting-edge hardware and advanced software
- Cost-effective and easy installation - especially for small and large installations
Zaptec Pro's charging system is built for the future with easy installation and great possibilities. Developed and manufactured in Norway with the easiest and cheapest installation possible in mind. Intelligent charging solution that combines the best hardware, advanced software that runs on the charging station itself, and is connected to a cloud solution for advanced configurations, monitoring and advanced algorithms. The solution is future-proof as new features are delivered through software updates to the charging station from the cloud solution.
Unique scalability and easy installation
The Zaptec Pro charging system shares a single power circuit and a power cable. The communication between the charging stations is via the power cable and connects to the internet (cloud) either via WiFi, 4G/LTE or through the power cable (via a PLC unit). This unique infrastructure makes it possible to start the installation with just a few chargers or just backplates and then expand to more charging stations as the need increases. The backplates can be mounted first and the charging stations can be connected later if desired. These must be purchased separately and are not included with the charging station.
Expanding an existing installation therefore does not require additional work or investment in the fuse box. The installer simply connects the charging station to the backplate and existing infrastructure (power cable) that is already laid.
Dynamic load and phase balancing
Zaptec Pro makes full use of the available electrical capacity with dynamic load and phase balancing across all charging stations.
Load balancing optimizes the power available to electric vehicles. It also saves electricity and provides safe charging that does not overload the network.
- Monitors the charging system's available charging current
- Ensures that available charging power is distributed and used equally
- Does not overload courses or set limits
- Balances on 3 different levels
- Balancing across courses
Phase balancing distributes the load evenly across all phases. Prevents uneven distribution of the load and provides optimal utilization of the network capacity. This provides benefits such as:
- Distributing the power load across the 3 different phases as evenly as possible
- Prevents unbalanced load in the charging system
- Utilizes up to 66% of available power better
- The charging stations automatically switch from 3-phase to 1-phase and vice versa
All this makes it possible to charge up to 100 cars in a day on a single 63A power course (3-phase TN). It also means that you can charge with up to 22kW (32A/3-phase) at all charging stations. Soft start ensures that the power grid is not overloaded at the start of charging and thus you also avoid fuses tripping due to high and short current pulses.
Timed power control
Zaptec Pro's newest feature is the ability to set a schedule for available electricity. This way you can easily regulate electricity consumption at given times, which is very practical when the power tax comes in 2019 in connection with the new AMS electricity meters.
Safety in mind
Zaptec Pro has a specially designed type 2 connector that drains the connector. The charging station comes with built-in electronic earth fault protection type B that ensures detection of DC and earth faults, and is reset every time the charging plug is pulled out. from the connector. This reduces downtime and the need for support and maintenance. With series-connected relays and detector circuits, voltage is not applied if a fault should occur in the system's safety relay. At the same time, the charging station detects overvoltage and has integrated fuses (3x32A type C). Temperature sensor and electronic monitoring of the current flow in the charging station ensure safe charging, and will initially lower the charging current if it detects heat (>50°C) and automatically notify, as well as interrupt charging if something goes wrong. The charging station restarts automatically in the event of a power failure.
Fair Use
Each Zaptec Pro can authenticate the user through NFC/RFID or Zaptec App. At the same time, it measures accurate power consumption via the built-in power meter, which provides control and overview of power consumption via app or web portal/cloud. Likewise, the use of charging stations located in a shared garage or parking lot can be assigned and paid for by each individual user. The queuing system ensures fair distribution of available power.
Compatibility
Zaptec Pro is compatible with all electrical installations, all power grids and all electric vehicles, so you can be confident that your investment will last for many years to come.
Communication
Zaptec Pro communicates with the cloud solution via either 4G/LTE WiFi, PLC or WiFi. 4G/LTE is included in the charging box and provides load and phase balancing.
Digital tools - cloud solution and application
Zaptec Pro also comes with Zaptec's web portal and Zaptec App, which gives you full control and overview of the installation. All data is in the cloud and is therefore available to you and your customers no matter where you are. Zaptec Pro supports most communication protocols and is designed to be online. The built-in payment solution can be easily activated in the app. Zaptec Pro can thus pay for itself - and after a while become an attractive source of income.
Forward-looking
Zaptec Pro is ready for future challenges as it is software-based and can be upgraded over the internet. The cloud solution is built on Microsoft Azure which ensures uptime and stability. With premium hardware that is developed and manufactured in Norway, you can be confident in the quality and that Zaptec Pro will last for many years to come.
According to the Electrical Equipment Regulations, Section 13, we are obliged to inform our customers that all electrical equipment intended to be part of a fixed electrical installation can only be installed by an authorized and registered installation company.
The charging station fits all electric vehicles on the market and is well suited if you are going to have 2 or more charging stations. We recommend that you read the "Questions and Answers" tab at the top if you have any further questions.
Technical details
Charging connector | Type 2 connector (IEC 62196-1/2) |
---|---|
Charging mode | Mode 3 |
Number of phases | 1 / 3 |
Power supply | 10, 16 or 32A |
Power grid | IT (230V) and TN (400V) |
Charging current | Stepless adjustment between 6A-32A (1.3-22kW) |
Operating voltage | 230V-400V |
Frequency | 50-60hz |
Power consumption | < 1w idle |
Circuit breaker | 3x32A, type C |
Earth fault protection | Built-in electronic earth-fault protection type B |
Operating temperature | -25°C to +40°C (Storage: -30°C to +50°C) |
Authorization | RFID/NFC, 13.56 Mhz / Application |
WiFi | 802.11n |
Communication protocols | Bluetooth (BLE), Power Line Communication (PLC), WiFi 4G LTE-M and RFID/NFC |
Features | Load balancing Phase balancing Cloud-based service Energy measurement Soft start / soft start |
Energy control | Smart home ready |
Power measurement | Integrated power meter |
Software update | Automatic download |
Protection class | IP54 |
Goal | 39.2 x 25.8 x 11.2 cm |
Weight | 5 kg (incl. wall mount) |
Certifications | CE and EV |
Warranty | 5 years |
Questions and answers
What is the advantage of Zaptec Pro's system?
ZapCharger can charge up to 60% more electric vehicles due to its patented phase and load balancing and intelligent queuing system. This allows the system to utilize 100% of the available capacity at all times compared to other systems that draw up separate currents to each individual charging point.
Is it cheaper to install Zaptec Pro?
For larger installations, ZapCharger is up to 30% cheaper due to its unique and simplified installation process. You can connect a very high number of charging stations to one and the same power cable and at the same time assign internet access via the same power cable.
At the same time, Zaptec Pro is up to 60% cheaper when expanding an existing installation. This is because you do not have to do new work in the fuse box and can connect to an existing connection point.
Does the backplate have to be purchased separately?
The back plate is not included and must be purchased separately.
Is Zaptec Pro suitable for my housing association or business?
In short, this charging system is suitable for all small and large installations. Contact us at either 23 90 55 15 or kundeservice@elbilgrossisten.no for an informative and pleasant conversation.
Do I have enough power?
Many people think they don't have enough power available. With ZapCharger Pro you can charge up to 100 electric vehicles per day with one 63A fuse and one power cable.
Use the calculator to find out how many electric vehicles you can charge at the same time and how many kilometers you can drive with the current you have available today. With the smart management of the current between ZapCharger Pro, you always utilize the current that is available. If someone is not charging, the free capacity is transferred to those who are charging.
How many can charge at the same time?
Below is an example where we have added a fuse of 32A/3-phase 230 volts, and this solution can have 6 active chargers in operation at the same time. This will cover most people's needs for charging electric vehicles. Press the button below to get to the charging calculator to see what your existing capacity can cover.
How many kilometers can a solution charge?
The calculator is based on each vehicle charging an average of 10kWh and having an average consumption of 20kWh/100km. With a 63A current rate on a TN network (400V/3-phase), the ZapCharger Pro can provide 5,216 kilometers in 24 hours or 3,012km in 24 hours with an IT network (230V/3-phase).
ZapCharger App
To get the most out of your ZapCharger Pro charging system, we recommend that you use the portal and the app. You are welcome to create a user on the portal to see what the interface looks like. The app can be downloaded below:
The cloud service/portal provides access to a number of features such as:
- Adjusting the current strength - prevent overload
- Turn on/off or open/lock charging stations
- Adding users (access control)
- Real-time charging data
- Overview of power consumption
- Manage charging stations
- Payment systems
These are just some of the features available now and even more features will be added automatically via the cloud solution. The ZapCloud solution is based on Microsoft Azure technology which is reliable, fast and is a scalable platform. Together with software updates, comprehensive APIs, desktop (dashboard), reporting tools, Zaptec is ready to deliver charging solutions for all types of needs.
Warranty
We are proud of our products and it is important to us that you as a customer are satisfied. That is why we provide a 2-year warranty on most of our products, with the exception of consumer goods. Look for the warranty logo to see what applies to this particular product. Our warranty means that the product will function as expected throughout the warranty period (this is in addition to your rights under the Consumer Purchase Act). Read more about the warranty in our purchase conditions .
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